Council saves tax payers millions in compensation claim payouts
Council saves tax payers millions in compensation claim payouts Hundreds of people attempting to make a compensation claim against Glasgow council have had their claims rejected in a crackdown against spurious claimants.
In the last few years the council has seen a sharp rise in the number of personal injury claims against land services (roads), receiving around 1000 claims in the two years leading up to March 2005. Doubting the legitimacy of all of these claims the council has adopted a ‘firmer, but fairer’ approach, which it believes will save tax pays millions of pounds in payouts.
It has appointed a specially trained claims handling team in its risk management, insurance and claims section, who are applying new evaluation methods with improved inspection systems and more detailed investigations. About 80% of all injury claims are now rejected
In the last few years the council has seen a sharp rise in the number of personal injury claims against land services (roads), receiving around 1000 claims in the two years leading up to March 2005. Doubting the legitimacy of all of these claims the council has adopted a ‘firmer, but fairer’ approach, which it believes will save tax pays millions of pounds in payouts.
It has appointed a specially trained claims handling team in its risk management, insurance and claims section, who are applying new evaluation methods with improved inspection systems and more detailed investigations. About 80% of all injury claims are now rejected

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